UX Designer at Zywave

Brief Description:

Are you interested in helping build intuitive and delightful user interfaces to help shape an industry? Zywave is seeking a high-potential User Interface (UI) Designer that has a passion for creating easy to use beautiful software applications. You will be joining a team of designers who learn from each other and strive to bring the voice of our users to our designs in a collaborative and fun work environment. Ideal candidates are obsessed with good user-centered design practices and have an eye for detail. If you are a confident self-starter with a strong desire to continuously learn and design custom software from the ground up, we would love to meet you.

What You Will Do:


  • Work alongside an empowered team to create software and experiences that delight our customers.
  • Point the team towards thinking about the user of the software and their needs.
  • Build and document our design system in order to create standards and consistency for our entire application suite.
  • Think big picture and create visuals of what the entire software suite will look like and how it will operate.
  • Lead regular design review meetings.
  • Give and solicit feedback from other team members to learn from one another and see the problem from a variety of angles.
  • Be approachable and establish a mutual respect and trust with product managers, engineers, quality assurance, and other designers.
  • Drive user experiences from start-to-finish that deliver results and connects with Zywave’s customers.

Visual Implementation

  • Prototyping: Create high-res UI mockups, wireframes, user workflow diagrams, and prototypes to communicate specs & requirements visually to product delivery teams.
  • Whiteboarding: Comfortable standing at the front of the room and leading a group through a design brainstorm at a whiteboard with marker in hand.
  • Design standards: Ensure a consistent user experience across all Zywave software products through applying and contributing to the standards in our proprietary design system.
  • Illustration: Can produce highly styled illustrations that have meaning and are easy to understand.
  • Animation: Understands motion graphics and can apply those skills to create an engaging user experience.

Customer research

  • Work with a product team to understand customer problems, then create and test prototypes as a solution to those problems.
  • Run through usability tests with customers to uncover areas of uncertainty and streamline product workflows.
  • Build and present customer insights to help drive decision making.

Required Personal Competencies

  • Empathy: The capacity to place oneself in another’s position.
  • Curiosity: constantly learning and thinking about self-improvement.
  • Enthusiasm: Focuses on the positive aspects of any challenge.
  • Collaboration: proven ability to work as a team player.
  • Transparency: ability to give and receive feedback in a positive, constructive manner.
  • Organization: ability to multi-task and meet deadlines.

Preferred Education Or Experience

  • Bachelor's Degree in Graphic Design, Web Design, User Interface Design or related field of study or similar work experience.
  • 5+ years’ experience in a UX/UI Design or related field.
  • Understanding of the insurance industry.
  • Proficient in the Adobe Creative Suite and Microsoft Office.

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